Introduction and Scope

Elements Fitness and Salon, LLC its affiliates (“Company” or “We” or “Elements Fitness and Salon”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy (“Policy”).

This Policy applies to ElementsFitnessandSalon® and its affiliates and describes the types of information we may collect from you or that you may provide when you visit the website http://www.elementsfitnessandsalon.com/, any of its sub-sites (hereinafter together referred to as “Website” or “Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information or any of the Elements Fitness and Salon locations owned and operated by Elements Fitness and Salon (the “Elements Fitness Clubs”). This Policy is not meant to apply to any websites and/or Elements Fitness and Salon club(s) owned or operated by a franchisee of Elements Fitness and Salon. All Elements Fitness and Salon franchised locations are independently owned businesses and use of a franchised Elements Fitness and Salon location and/or its related website shall be governed by the franchisee’s respective privacy policy.

This Policy applies to information we collect:

  • On the Website.

  • In email, text, and other electronic messages between you and this Website and/or us.

  • Elements Fitness and Salon Mobile Application(s) available on iOS/Android.

  • Through information you may provide to us in your membership application, agreement or through your use of our Elements Fitness and Salon Clubs and/or services.

This Policy does not apply to information collected by any third-party sites that are not owned or controlled by ElementsFitnessandSalon®, including through any application or content (including advertising) that may link to or be accessible from or on our Website. Please be aware that we are not responsible for such third-party service providers’ privacy practices or contents. Therefore, ElementsFitnessandSalon® advises you to be aware when you leave our Website and to read carefully the privacy policies of such third parties.

You are expressly advised that by accessing and/or using our Site, you accept and agree to be bound by this Privacy Policy and our Terms of Use https://elementsfitnessandsalon.com/terms, which are incorporated in full by this reference.

We want our Website to be your source for fitness information, products, services and tools related to our Elements Fitness and Salon brand. If you have any questions or concerns about this Policy, contact us by email at privacy@elementsfitnessandsalon.com or by mail at the following address:

Elements Fitness and Salon®
22733 Hawthorne Blvd
Torrance, CA 90505
Attention: Legal 

Consent Notice

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it.If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website and/or creating an account with us or allowing someone to use the Sites on your behalf, you agree to be bound by all of the terms and conditions of this Privacy Policy.

This Policy may change from time to time (see Policy Changes). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Arbitration Clause Notice

Please note that this Policy is subject to an arbitration provision, requiring you to arbitrate any claims you may have against ElementsFitnessandSalon® on an individual basis.Arbitration on an individual basis means that you will not have, and you waive, the right for a judge or jury to decide your claims, if any, and that you may not proceed in a class, consolidated or representative capacity.

No Information from Children under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may register at ElementsFitnessandSalon® or provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16: (i) do not use or provide any information on this Website or on or through any of its features, (ii) register on the Website, (iii) make any purchases through the Website, (iv) use any of the interactive or public comment features of this Website, or (v) provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at by email at privacy@ufcgym.com or by mail at the following address:

Elements Fitness and Salon
22733 Hawthorne Blvd
Torrance, CA, 90505
Attn: Legal 

Information We Collect about You and How We Collect It

We may collect several types of information from and about users of our Website and our clubs, which may include:

  • Information you provide by filling out forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our services, posting material or public comments, or requesting further services, and includes information by which you may be personally identified, such as name, home and/or postal address, e-mail address, telephone number, gender, date of birth, user ID, password, and/or Elements Fitness and Salon membership number. This information is personally identifiable information (“PII”) and it allows us to contact you and distinguish you from other users, among other things.

  • You may also provide information when you carry out transactions through our Website. For example, if you buy products and/or services through our Website we gather information such as what you are purchasing, your method of payment, and your billing and shipping information. We will use this information to complete the transaction, to provide you with an order history and to facilitate future orders. This information may also be used for aggregate reporting (which summarizes the data in a report but does not contain your PII).

  • Device and application data: we collect data about the devices and applications used when connecting to/or accessing our Website, including but not limited to, IP address and browser type. We can usually infer geographic data based on a subscriber’s IP address. If you visit our Sites from an external source (like another website or via email link), we might record information about the source that referred you to us.

  • Information from cookies and web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs): we use third party tracking services such as Google Analytics that use cookies and web beacons to collect aggregated and anonymized data about visitors to our Sites. This data may include usage and subscriber statistics. Detailed collected information can be such as audience location, audience engagement, mobile traffic behavior, traffic sources, social media traffic, site content trends, page bounce rates, site search behavior, events and funnel visualization.

  • In-club beacons: in addition to web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs), we may also have beacons present in a Elements Fitness and Salon Club which may be used to check you in to the Club, confirm your attendance to classes and monitor your use of equipment in the Elements Fitness and Salon club.

  • We may collect certain fitness information about you through the Elements Fitness and Salon Mobile Application, through heart rate monitors and other wearable technologies (e.g., Scoche, Apple Watch, FitBit, Garmin, etc.) including, without limitation, your birth date, heart rate, step count and information about your heart rate and performance in classes as well as on machines used in the Club (e.g. bikes, ellipticals, and treadmills) which collect such data. Additionally, we may collect information from other applications on your mobile device such as the Health app.

  • Certain areas of our Website, including our social media accounts, contain information supplied by users and others. If you submit user content to our social media accounts, you acknowledge that the content will be publicly available. Please do not submit any information to the social media accounts, including personally identifiable information, that you do not want to make public. We are not responsible for comments, advice, reviews, information, or any other posting made by you, other users or third parties in these areas. We do not have the obligation, but we reserve the right, to review content posted in public areas, including to our social media pages, and to delete or edit them, for any reason, at any time.

  • We may provide fitness tracking tools through a third party service provider which allow you to save your fitness information so that you can track your workouts, nutrition or other private information about yourself. Such third parties may store your fitness tracking information in order to provide you with these tools. Such third parties may provide such information to us and also use that information to provide you with other services through our Website. Once we separate your fitness tracking information from your PII, so that it cannot be linked back to you, we may use the aggregated information for other purposes.

  • We may also ask you for information when you enter and/or participate in certain sweepstakes and contests sponsored by us. If you enter a contest, we record your entry and link it to your registration information. Your PII may be used to contact you for winner notification, prize delivery and related purposes.

  • We may receive additional PII from you through communications with the Site. For example, if you email the Site to ask about a product or service, we will use that information to respond to your inquiry, to have a history of our service to you and to make better our service by reporting your request, without any PII, in our customer service totals.

  • Information you provide to us in order to use our Elements Fitness and Salon Clubs including, without limitation, information provided in connection with the purchase and/or use of a Elements Fitness and Salon membership, personal training session or other products and services sold by Elements Fitness and Salon. Information provided to us in connection with Elements Fitness and Salon memberships, personal training sessions and/or other services provide at Elements Fitness and Salon Clubs will be shared with and stored by third party data processors that we work with (at this time, ABC Financial) including, without limitation, your fingerprint.

We collect this information:

Other Information

In order to maintain and improve the Site, we gather some statistical data when you visit the Site. The exact information we collect may vary but can include the date and time of an access to our Website, the Internet Protocol (“IP”) address of a computer requesting a page, the pages requested, and computer and connection information such as browser type and operating system. We do not associate this statistical information with your PII.

We may request PII from you via surveys or voting polls. If you respond to a survey or poll, we may aggregate your responses with those of other ElementsFitnessandSalon® members but we do not associate your response with any PII.

Public Information

Please note that we may provide you with various ways to submit information to be published or displayed (hereinafter, "posted") on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). In each of these circumstances,ElementsFitnessandSalon® will gather information from you. Your User Contributions are posted and transmitted to others at your own risk. Anything you submit to our Site through these services may be made public, so you should not include information you want kept private.

Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Cookies

When you visit or use our Site we send one or more “cookies” to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant advertising to you. ElementsFitnessandSalon® does not process do not track signals.

We also use Google Analytics to help facilitate the delivery of relevant content and have implemented Google’s advertising features. Google Analytics also uses cookies in order to report user interactions on the Site and provides that information to ElementsFitnessandSalon® for our use. You can opt-out from Google Analytics’ service from using your information by installing the Google Analytics Opt-out Browser tool: tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:www.google.com/policies/privacy.

Activity Tags

We may also use “activity tags” (also called “spotlight tags”). These invisible tags provide information to third parties about the flow of users on our Website and other websites. We may receive reports generated from that information. Information collected from the use of activity tags on our Website is not linked to any PII you provide to our Site.

Physical Location

We may collect the physical location of your device by, for example, using satellite, cell phone tower, Wi-Fi signals or your IP address. We may use your device’s physical location to provide you with location-based services and content. We may also share your device’s physical location, combined with information about what advertisements you viewed and other information we collect, with our marketing service providers to enable them to provide you with more localized content and to study the effectiveness of advertising campaigns. You may be able to allow or deny such uses and/or sharing of your device’s location by changing your device’s location settings, but if you choose to deny such uses and/or sharing, we and our marketing service providers may not be able to provide you with the location-based services and content.

How We Use Your Information

We own the information collected via our Site and in our Elements Fitness and Salon clubs. Among other things, we use information that we collect about you or that you provide to us to or that is provided to us by third parties:

  • Set-up your membership.

  • Provide services and products to you.

  • Check you into the Elements Fitness and Salon Club.

  • Sign-up for and check you into Elements Fitness and Salon classes.

  • Inform you about offers, contests or surveys.

  • Contact you regarding membership and services.

  • Monitor or improve the Site.

  • Customize advertising and content.

  • Provide special offers to you.

  • Send you promotional materials on behalf of our business partners.

  • Fulfill any other purpose for which you provide it.

  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including, without limitation, membership and/or personal training agreements, including for billing and collection.

  • Notify you about changes to our Website or any products or services we offer or provide through it.

  • We may also use your information in connection with our marketing service providers to enhance the content we provide to you and create a better user experience.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

Except as otherwise disclosed in this Policy, we do not rent, sell, transfer or otherwise disclose your PII to any third party. We may aggregate information supplied by users during the site registration process and information about their use of our Site to maintain our services and describe our Website user base to potential partners and advertisers. This information is used to supply summary data about our community of users. There are certain circumstances in which we may need to disclose PII personally identifiable information about you, and we want you to know about them.

We may share your PII, including workout and health data, with third party health-focused mobile applications and websites to help you track your health and wellness information. If you choose to share your information with these apps, your PII, including your health information, will be used in accordance with those apps and websites own privacy policies, not this one.

We may employ other businesses, certain services, and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, providing customer service, sending mail, processing credit card payments, holding live chats, providing marketing assistance, data analysis and customer service. We may share your PII with these companies. We will provide them with only the information necessary to perform their functions.

We may form partnerships with other companies. Some of these partnerships include the sharing of some of your personal information with our partners to extend these services to you. We require that our partners not disclose your information to other organizations without your consent. However, our partners’ use of your information is governed by their privacy policies, including those policies found at:

http://www.abcfinancial.com/privacy-policy, https://southpawboxinggym.com/privacy-policy, https://www.fitmetrix.io/home/ourprivacy,  https://www.classpass.com/privacy-policy.

We may reveal user information if we believe that a user is harming or interfering with other Site users, anyone else, or violating our Terms of Use, or infringing any of our rights. Further, to the extent we believe it is required by law, ElementsFitnessandSalon® will reveal information, including PII. If we are asked by subpoena or other legal means to disclose any of your PII we will, if permitted by law, attempt to notify you via the email address you supplied during registration at least ten days before we respond to the request.

The Site may be sold in connection with a sale of a substantial portion of the assets of our company or other transactions may occur in which your PII is one of the business assets transferred. In such a case, your PII, which we have gathered, may be one of the business assets we transfer and, you agree to such transfer and acknowledge and agree that any successor to or acquirer of us will continue to have the right to use your PII and other information in accordance with the terms of this Policy.

We may also share your PII with our subsidiaries and/or affiliates consistent with this Policy. Our subsidiaries and affiliates will be bound to treat and maintain any PII in accordance with this Policy.

We may also use and share your PII for other legitimate business reasons not specified herein. We will periodically update this Policy to inform you of any changes to our data use and sharing practices.

Data Security

No data transmissions over the internet can be guaranteed to be entirely secure. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we will make all reasonable efforts to ensure security on our systems. We use secure server software and firewalls to protect your information from unauthorized access or disclosure. So, while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

You should be aware that your information may be accessed or disclosed in connection with a breach of such firewalls and secure server software. By using this Website or providing PII to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Site. We may post a notice on our Site if a security breach occurs. In these circumstances, we may also send an email to you at the email address you have provided to us so that you can take appropriate steps.

Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at privacy@elementsfitnessandsalon.com.

Email Communication

We may use your email address to contact you with required email messages about the Site. We may also use your email address to send you newsletters or other communications you request. We will do our best to provide you with an opportunity to opt-out of receiving such further communications at the time you are contacted.

Disputes and Agreement to Arbitrate

By using the Site, you and ElementsFitnessandSalon® agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Site, or the breach, enforcement, interpretation, or validity of this Policy or any part of it ("Dispute"), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute.

Notice shall be sent:

  • To ElementsFitnessandSalon® at:

    ElementsFitnessandSalon®
    22733 Hawthorne Blvd
    Torrance, CA, 90505
    Attention: Legal 

  • To you at:

    Your last-used billing address or the billing and/or shipping address that we may have on file for you.

Both you and the ElementsFitnessandSalon® agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any litigation or filing any claim against the other party. IF ANY DISPUTE CANNOT BE RESOLVED BY THE ABOVE DISPUTE RESOLUTION PROCEDURE, YOU AGREE THAT THE SOLE AND EXCLUSIVE FORUM FOR SUCH DISPUTE WILL BE DECIDED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. Arbitration on an individual basis means that you will not have, and you hereby waive, the right for a judge or jury to decide your claims, and that you may not proceed in a class, consolidated, or representative capacity. Other rights that you and we would have in court will not be available or will be more limited in arbitration, including discovery and appeal rights.

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising under or relating to the interpretation, applicability, enforceability, or formation of this Policy, including any claim that all or any part of this Policy is void or voidable.

Choice of Law

This Policy has been made in, and shall be construed in accordance with, the laws of the State of California, without giving effect to any conflict of law principles.

Your California Privacy Rights

It is vitally important for you to keep your personal information accurate, current and complete at all times, as well as for you to be able to reach us should you have any questions or concerns regarding this Policy. If we are unable to address your issue immediately, we will respond as soon as possible.

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of PII that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, that law provides that consumers may request a copy of the PII that we hold about you.

Consumers may also request information regarding the categories of PII that have been shared with third parties, the names and addresses of those third parties and examples of the types of services or products marketed by those third parties. To request either a copy of the PII maintained by us about you or to request a copy of the information disclosure provided by us during the preceding calendar year pursuant to Section 1798.83 of the California Civil Code, please contact us via email to privacy@elementsfitnessandsalon.com, or by writing us at the address at the bottom of this Policy. Please allow 30 days for a response.

Policy Changes

It is our policy to post any changes we make to our Policy on our Website. If we make material changes to how we treat our users' personal information, we will notify by sending an email or in another conspicuous manner reasonably designated to notify you. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Policy to check for any changes. Any changes to this Policy will become effective upon posting. Changes will not be applied retroactively to information obtained under a previous policy without your express consent.

Retention of Your Information

We retain your PII and other information as long as it is necessary and relevant for our operations. We may retain information from closed accounts to comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Terms of Service, and/or take any other action permitted by law. The information we retain about you will be handled in accordance with this Policy to the maximum extent permitted by law, after which it will be fully deleted or, alternatively, anonymized.

Correcting/Updating Personal Information

If your PII (such as your address) changes, or you no longer desire access to our Site, you may correct, update or remove personal data you have provided to us by making changes to your profile, by using an opt out message in your email, or by emailing us with your request.

Questions about This Policy

We hope that this Policy is straightforward and clear, but if you have any questions regarding it, please email privacy@elementsfitnessandsalon.com or contact us via mail at:

ElementsFitnessandSalon®
22733 Hawthorne Blvd
Torrance, CA, 90505
Attention: Legal 

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*All claims regarding results you may achieve are depending upon a variety of factors and your results may vary.

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